Effective Date: 12/08/24

At Iconic Care, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services.

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1. Information We Collect

We may collect the following types of personal information from you:

• Personal Identification Information: Name, email address, phone number, mailing address, etc.

• Health Information: Information related to your medical needs, including any prescriptions, health conditions, and medical history.

• Payment Information: Credit card details or other payment methods used for transactions.

• Usage Data: Information about your interactions with our website, including browser type, IP address, and cookies (if applicable).

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2. How We Use Your Information

The information we collect may be used for the following purposes:

• To provide and deliver our services, including scheduling fittings and providing customer support.

• To process payments for products and services.

• To collaborate with healthcare providers, such as primary care physicians and specialists, to ensure your health needs are met.

• To improve our website, products, and services based on usage data and feedback.

• To send you relevant updates, offers, or information related to our services (with your consent, when required).

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3. Sharing Your Information

Iconic Care may share your personal data with the following entities, as needed:

• Healthcare Providers: We may share health-related information with primary care physicians, specialists, or hospitals to coordinate care.

• Payment Processors: We use third-party services to process payments securely.

• Legal and Compliance Requirements: We may disclose information if required by law or for legal processes.

We do not sell, rent, or trade your personal data to third parties.

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4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes encryption, secure servers, and regular security assessments. While we take reasonable steps to safeguard your data, please note that no method of transmission over the internet is 100% secure.

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5. Cookies and Tracking

We use cookies and similar tracking technologies on our website to enhance user experience, analyze website traffic, and improve our services. You can manage or disable cookies through your browser settings, although doing so may affect some website functionalities.

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6. Your Rights

You have full control over your personal data. You may request to:

• Access and review the data we have collected about you.

• Correct or update any inaccurate information.

• Delete your personal data from our records.

To exercise these rights, please contact us at support@iconiccareinc.com.

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7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal or regulatory obligations.

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8. Location of Data

All personal information is stored in the United States and processed in compliance with applicable U.S. data protection laws.

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9. Children’s Privacy

Iconic Care does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights related to your personal data, please contact us:

Iconic Care
1111 E. 54th St Suite 118
Email: support@iconiccareinc.com
Phone: (317) 744-0039